Got a Question?
We’ve got answers! Curious about how Colorbox takes the DIY out of web design? Or maybe you’re wondering about our favorite hobbies or how we take our coffee! Whatever the question, we’re here with all the answers. Just shoot us a message if you don’t find what you’re looking for.
if your site will be 20+ pages, uses complex ecommerce software, or needs custom solutions, we encourage you to reach out to hello@colorbox.co to confirm that Colorbox is the right fit for you!
if your site will be 20+ pages, uses complex ecommerce software, or needs custom solutions, we encourage you to reach out to hello@colorbox.co to confirm that Colorbox is the right fit for you!
- colorbox design of your choice
- complete site build
- unlimited content updates, whenever you want
- updated design when you’re ready
- hosting, website security, SSL certificate and more
- site management, plugin updates + security checks
- customer support
- basic website metrics
- daily site backups
- monthly site audits
We will set you up with an Asana board that is specifically designed to manage your website. you ‘ll be able to drop in any requests and our team will receive it, acknowledge it, get it to the right person to complete the task and then communicate with you when it’s done and ready for you to review!
No. Once your website is live on your hosting platform, the site is your responsibility. We would be happy to discuss separate management packages with you if you’re interested.
Our websites can be up to 15 pages but no more. If you need a website that is greater than that, please let us know and we can introduce you to our partners at Mungy who design custom websites focusing on your audience’s user experience. When a site gets larger than 15 pages, attention to these very important details are a must.
Yes, of course! Once we get your assets and build the site, we will present it to you for a review.
Your website will be ready 5 days after we receive the finalized creative brief and all the required content, including copy, from you. This ensures we have everything needed to move forward quickly and efficiently.
Yup, anytime. Just drop us a request in your Asana board and our team will take it and make it happen!
No. Once we finish the site, it’s approved by you and it gets launched on your hosting platform, our work will be complete. If you want us to make any changes at this point we would be happy to discuss it with you and provide you a price to do so.
We don’t provide email hosting or support since we recommend keeping email and website hosting separate for best practices. This means we don’t handle email account setup or troubleshooting. However, we can integrate your email marketing platform to your new site.
No, we do not. When we are ready to launch your new website there will be a few records that need to be updated in your domain’s DNS and we will give you those to update. If you are not comfortable with this, you can give us delegate access to your account and we can make the record updates for you.
No problem at all. Just pick the new design and we’ll take care of the rest.
No problem, you are free to cancel at any time and you will have two options in doing so.
- Option 1: your website goes away.
- Option 2: buy out your site and migrate it over to your own hosting provider. Please contact us for more details on this option.
As long as you want! As long as you continue to make your payments, we will continue to host, secure and manage your website.
Please reach out to hello@colorbox.co to manage your subscription
up to you! we offer ada compliancy as an add-on and can definitely set your site up if you’re interested.
make your website dreams a reality.
